Contact

One address, read by a person, answered within a few working days.

Everything goes to editor@signpost-online.co.uk. There is no contact form, because a form would collect personal data we have no reason to hold.

What to Include

• A correction: the page, the figure you think is wrong, and what you believe it should be. If you have measured a withdrawal yourself, the date and the rail are the useful part.
• An operator disputing a recorded time: tell us and we retest. The retested figure stands whichever direction it moves, per the ranking method.
• A partnership enquiry: say so plainly. We will tell you the same thing that is on the advertising disclosure, which is that position on the board is not available for purchase.

What We Cannot Help With

We are not an operator and we have no access to your casino account. If a withdrawal is stuck, the casino's own support is the only route, and the pending withdrawals guide sets out what to ask them.

We also cannot intervene in a dispute with an offshore operator. There is no UK Gambling Commission complaints route for these sites, which is one of the real costs of playing outside the UK licensing system and is stated on every page for that reason.

If You Need Help with Gambling Itself

Please do not write to us. The National Gambling Helpline is 0808 8020 133, free and open 24 hours, and the responsible gambling page lists the rest.